Technology Requirements
Approved Operating System and Browser Combinations
Vio Bank's Online Banking systems are designed to operate using the latest operating system and browser combinations. It is important to keep your personal computer's operating system and browser version current to ensure maximum security and user experience. The operating systems and browsers listed below are the minimum requirements necessary to ensure a positive experience while using viobank.com or Vio Bank's Online Banking systems.
System and Software Requirements
A personal computer with Internet connectivity capable of receiving, accessing, displaying, saving or printing disclosures that you may receive from Vio Bank either via email or by accessing the disclosures on viobank.com is required. To save disclosures, you must have an electronic storage device such as a hard drive, or USB drive. To print disclosures, you must have a printer attached to your computer. In addition, a current version of Adobe Acrobat Reader is required to properly view disclosures on viobank.com. You may download a free copy of Adobe Acrobat Reader at get.adobe.com/reader.
Minimum Operating System and Browser Requirements
| Operating System | Microsoft Edge | Apple Safari® | Mozilla Firefox® | Google ChromeTM |
|---|---|---|---|---|
| Windows® 10 | 98.0 | N/A | 97.0 | 100.0 |
| Windows® 11 | 98.0 | N/A | 97.0 | 100.0 |
| Mac OS X 11.2 (Big SurTM) | 98.0 | 14.0.3 | 97.0 | 100.0 |
| Mac OS X 12.2.1 (MontereyTM) | 98.0 | 15.3 | 97.0 | 100.0 |
Tablet
| Operating System | Microsoft Edge | Apple Safari® | Google ChromeTM |
|---|---|---|---|
| iOS 15.3.1 | 98 | 15.3 | 100 |
| Android 7.1.1 | 97 | N/A | 100 |
NOTE: Cookies and JavaScript must be enabled. Use of AOL browsers is not recommended.
NOTE: Effective June 15, 2022, Internet Explorer will be retired. Vio Bank's online banking systems will only be compatible with Chrome, Microsoft Edge, Safari and Firefox. Microsoft XP combined with Internet Explorer lacks the required encryption security to create a safe environment for these services. Customers who try to access Bill Pay or People Pay will be presented with an error message. Please note that customers will still be able to view account balances and make transfers.
Beta versions of operating systems and browsers are not recommended. Other browsers and operating systems not listed above may be used; however, they are not supported and some features of Vio Bank's online banking systems may not function properly.